FAQ

Shipping

We ship worldwide.

T-shirts
49 SEK 

Hats
49 SEK

Hoodies
75 SEK

+ 10 SEK per extra item.

SEK (Swedish currency). $1 is 8.75 SEK at the time of writing.

Payment

You can pay with PayPal and credit card through PayPal. We will probably add more options later on.

Returns & refunds

Do not return anything to the return address on the packing slip! That's our shipping center. If you do, it's gone forever! Contact us instead and we'll work something out.

Here's the thing. We could write some formal, boring text about returns and refunds like the one at the bottom of this page. 👇
However, Pigeon is a very small operation at this point, it's just a one-man-army. So if there's something wrong with your order, just contact us and I'm sure we can work something out. Sounds good? Cool!

/Niklas

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If you are not happy with your purchase, we will accept a return of an unused product within 14 days. Once we receive the returned item Pigeon will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

Discounted items are not eligible for a return.

Pigeon will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.